• Secure Checkout

  • 30-Day Returns on Eligible Items

  • Tracked Shipping

  • Quality Products

    Every product is selected with your pet’s comfort, safety, and happiness in mind.

  • Reliable Shipping

    Tracking details are emailed when your order ships.

  • Chosen With Care

    Everyday essentials selected with pets and their people in mind.

Frequently Asked Questions

Have questions? We've got answers.

1
What is your shipping time?

Orders are processed within 1–3 business days, excluding weekends and holidays. Available shipping options, rates, and estimated delivery times are shown at checkout. See the Shipping policy below for details.

2
What is your return policy?

Eligible unused items may be returned within 30 days of delivery, with tags, original packaging, and proof of purchase. Exclusions apply. Read the Refund policy below and contact us before sending an item back.

3
How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use it to track your package in real-time.

4
How can I contact support?

Email support@wooflies.store or use our Contact page. For help with an order, include your order number and a description of the issue.

About Wooflies

At Wooflies, we believe every pet deserves products that make life more enjoyable. That’s why we carefully curate toys, beds, grooming supplies, and everyday essentials designed to bring comfort, fun, and happiness to your furry family members. Because pets aren’t just animals. They’re family.